Ormston Drylining LTD (“We”) are dedicated to upholding your privacy and handling your personal data with the utmost respect and care.
Our privacy policy outlines how we collect, use, and protect any information you provide to us, ensuring compliance with applicable data protection laws. We are transparent about the data we collect, including information provided through forms on our website, correspondence, and any transactions or site visits.
Your data may be stored securely, and we take steps to protect it from unauthorised access or disclosure. Our use of your information is primarily to enhance your experience with us, and we commit to not sharing your details without your consent. For detailed enquiries or concerns about our privacy practices, please contact us directly.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is: Ormston Drylining LTD
Our nominated representative for the purpose of the Act is Rachael Ormston, Director.
Information We May Collect From You
We may collect and process the following data about you:
- Information that you provide by filling in forms on our site ormstondrylining.co.uk. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by Ormston Drylining, and when you report a problem with our site.
- If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of transactions you carry out through our site and of the fulfilment of your orders.
- Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
- Information collated for your organisation if your access to our training suite or suites has been provided by your employer or a charity who you provide voluntary support for.
- User generated content, this includes any content created and shared by users on the website, such as comments on blog posts or forums.
- Social media information from any interactions or details from your social media profiles may be collected.
- Device and browser information including details about the devices and browsers used to access our website, to optimise future user experience and for security purposes.
- Geolocation data may be collected to provide localised services or content.
- Marketing preferences to tracking users’ marketing preferences to provide tailored promotional materials.
IP Addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Cookies
Our website utilises different types of cookies to enhance your experience, this helps us to provide you with a great experience when you browse our website and also allows us to improve our site
- Essential Cookies – Necessary for the website’s basic functions and cannot be switched off.
- Performance Cookies – Collect anonymous data on how the website is used, helping us improve user experience.
- Analytics Cookies – Enable us to measure and analyse how our website is accessed and used, for internal analysis.
- Marketing Cookies – Used to tailor marketing to you and your interests and provide personalised advertising.
You can manage or disable cookies through your browser settings. Disabling cookies may affect your site experience. We also use third party cookies for enhanced services, ensuring data protection. For changes to our cookie policy, we’ll inform you through updates on our site.
Where We Store Your Personal Data
Your personal data is treated with the utmost care and security. While it may be stored or processed outside the European Economic Area (EEA) by our global staff or suppliers, we’re committed to ensuring its safety in line with this privacy policy.
Our servers, protected by advanced SSL encryption for transactions, are designed to secure your information. You play a crucial role in maintaining the confidentiality of your access passwords, and we urge you not to share them.
Despite the inherent risks of internet data transmission, we enforce stringent security measures to safeguard your data against unauthorised access, maintaining our dedication to your privacy and data protection.
Uses Made Of Your Information
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
- We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
- If you are an existing customer, we will only contact you by electronic means (email or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
- If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the order form or registration form).
We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
Disclosure Of Your Information
We may disclose your personal information to any member of our group, which means our subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If Ormston Drylining LTD or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Your Rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.
You can also exercise the right at any time by contacting us at info@ormstondrylining.co.uk.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
Please check these policies before you submit any personal data to these websites.
Access To Information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £25 to meet our admin costs in providing you with details of the information we hold about you.
Changes To Our Privacy Policy
Any changes we may make to our Privacy Policy in the future will be posted directly on our Privacy Policy (this page) and where appropriate, notified to you by email.
Contact
If you have and questions, comments and requests regarding our Privacy Policy they should be addressed with the subject heading FAO RACHAEL ORMSTON PRIVACY POLICY and emailed directly to rachael@ormstondrylining.co.uk.
Last updated: 4th March 2024